⌁Flow Builder
Scheduled Follow-up block in Flow Builder
Schedule a future conversation step without holding the current execution open.
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Block simulation: Scheduled Follow-upThis block uses the same visual structure as the real Flow Builder.
InputLead needs follow-up
Scheduled Follow-upSend a later message
Follow up after 1 hour
OutputFollow-up scheduled for 1 hour later
Select “Run simulation” to see an example.
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Actual settings panel for the “Scheduled Follow-up”
The same Flow Builder settings structure; this educational preview does not save anything.
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What does each field do?Required/optional status follows the Flow Builder's actual validation rules.
Time until follow-upRequired with default
From 60 to 82800 seconds.
If empty: Cannot be empty; the default is 3600 seconds.Follow-up textRequired
The message sent at the scheduled time.
If empty: Cannot be empty in an active flow.Schedule a future conversation step without holding the current execution open.
When to use this block
Use for reminders, sales follow-up or returning to the user after a longer interval.
Settings, step by step
1 — Follow-up time
Set the interval before the next action.
2 — Message content
Choose the message or action to execute later.
3 — Business conditions
Confirm that the follow-up remains appropriate to the scenario and platform rules.
Inputs
- Contact and follow-up context
Outputs and continuation
- Execute the message at the scheduled time
Practical example
If someone receives a price link but does not complete a purchase, schedule an eligible follow-up for an hour later.
Tips
- Use Delay for a pause of a few seconds.
- Avoid excessive repeated follow-ups.
Troubleshooting
- An inappropriate time or condition can create unwanted messages.
Related blocks
- Contact State
- Condition / Filter
- Plain text
Test before activation
Lead needs follow-up → Follow-up scheduled for 1 hour later
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