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Everything you need to work with Magic Direct

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Step-by-step guides, FAQs and troubleshooting for Smart Direct, flows, publishing, Smart Studio and contact management.

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10 articles found.

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Smart Direct · 2 min

What exactly is Smart Direct?

Understand flows, triggers and execution blocks in Magic Smart Direct.

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Smart Direct · 2 min

Build a professional comment-to-DM flow

Build a path from a comment to a public reply, DM, conditions and follow-up.

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Flow Builder · 2 min

Complete guide to Flow Builder and its blocks

Understand Flow Start, common blocks, branching, AI and reusable processes, with links to each block reference.

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Flow Builder · 1 min

What is Flow Start? Configure the entry point in Flow Builder

Flow Start is not a block. It defines which event starts a flow.

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Troubleshooting · 2 min

The comment arrived but no DM was sent: a checklist

Check content scope, trigger matching, private replies, account access and flow continuation.

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Smart Direct · 1 min

How do I choose trigger keywords without accidental runs?

Choose keywords, phrases and matching rules, and test both intended and unintended inputs.

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Troubleshooting · 2 min

How can I find answers faster in the Help Center?

Search by feature name, error type or the action you want to perform.

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Flow Builder · 1 min

Rotating Text block in Flow Builder

Select and send one of several predefined texts randomly so replies are less repetitive.

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Flow Builder · 1 min

Direct DM block in Flow Builder

Send the initial private reply to a commenter. Continue into a DM flow only after the required user interaction.

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Flow Builder · 1 min

Continue in DM Flow block in Flow Builder

Transfer the current execution to an existing direct-message flow.

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